Care Adviser

Be the key link between our clients and the services that support their wellbeing. You’ll ensure their needs and preferences are met through ethical, effective, and sustainable case management—aligned with our Vision, Mission, and Values.....

Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.

Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.

For over 160 years Anglicare has been serving people in need- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us!

Are you passionate about making a meaningful difference in people’s lives? Do you thrive in a role where empathy, professionalism, and strategic thinking come together? We’re looking for a dedicated Care Advisor to join our team in the beautiful Blue Mountains region on a permanent full-time basis.

About the Role:

As a Care Advisor, you’ll be the key link between our clients and the services that support their wellbeing. You’ll ensure their needs and preferences are met through ethical, effective, and sustainable case management—aligned with our Vision, Mission, and Values.

Key Responsibilities:

• Deliver respectful, empathetic, and dignified care tailored to each client’s unique lifestyle and wellbeing.
• Conduct comprehensive assessments to match clients with appropriate services and assistive technologies.
• Ensure compliance with internal policies, aged care standards, and legislative requirements.
• Maintain accurate documentation and support clients with budget planning.
• Build strong relationships with ACAT teams, health professionals, and brokered services.
• Monitor safety in client environments and report hazards.
• Support team understanding of strategy, policies, and aged care standards.
• Contribute to team performance reviews and client feedback processes.
• Promote our services and contribute to the growth of Anglicare At Home.
• Encourage opportunities for pastoral and spiritual support.
• Actively participate in workplace safety and consultation activities.

Qualifications & Experience:

• Certificate IV in Aged Care/Community Services (minimum).
• Diploma in Case Management (desirable).
• Experience in Home Care, Community, or Aged Care.
• Current driver’s licence and full comprehensive care insurance.
• Intermediate computer skills (MS Office proficiency).

Want to join? We offer:

• Flexible, supportive work environment that provides the opportunity to do your best the most rewarding work of your life
• Opportunities for career progression, professional development and training
• Treehouse benefits and rewards, including discounts to 400 retail, accommodation and entertainment
• Regular individual and group supervision (reflective practice), ongoing 1:1 mentoring, strong team support and a comprehensive induction program
• Fitness Passport with discounts to over 800 gyms for you and your family
• Tax benefits through salary packaging options as a not-for-profit organisation
• A safe and healthy workplace culture
• A fun, supportive, and engaged team

For further information about this opportunity, please email our recruitment team at jobs@anglicare.org.au

Aboriginal and Torres Strait Islander candidates are encouraged to apply.

Anglicare - Jesus Christ honoured, lives enriched, and communities strengthened.

Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance of child abuse.

Applicants are encouraged to apply as soon as possible as applications may close prior to the closing date.

Applications close on: 18/06/2025