Phone Team Operator

Proactively call donors and churches to promote the organisation’s fundraising programs with the aim of securing funds.....

About the organisation

Our client is a Christian not-for-profit organisation who serves the under-resourced churches globally through the provision of Bibles, biblical resources and training. They are seeking an outgoing, friendly and confident individual to join their team as a Phone Team Operator, whose primary objective will be to contact churches and supporters to promote the organisation’s fundraising programs.

This is a full-time role; however, we would be happy to consider part-time candidates as well. Hours of work are Monday-Friday during business hours and based in their Penrith office.

Key Responsibilities

• Proactively call donors and churches to promote the organisation’s fundraising programs with the aim of securing funds
• Ensure the database is kept up to date with quality and accurate information pertaining to interactions with the churches/supporters.
• Communicate with supporters and donors in a way to ensure a positive experience.
• Ensure requested resources are packed and posted as needed.

Selection Criteria

• Be actively involved in a Christian Church.
• Knowledge of nonprofit sector preferred.
• Minimum typing speed of 50 wpm with experience in data entry.
• Confidence to proactively contact churches and supporters with the aim to secure funds.
• Demonstrated experience in the operation of databases.
• Possess sound level computer skills including Microsoft office suite.
• Exceptional written and verbal communication skills.
• Sound organisational, time management, multi-tasking and prioritisation skills.
• Demonstrated ability to work effectively in a team and independently.

If you are interested in the role, please apply via the 'Apply to this Job' button below, by providing a copy of your updated resume and a cover letter addressing the Selection Criteria.

Only successful candidates will be contacted.