Retail Manager

We are seeking an experienced Retail Manager to join the team at Jenny Jones Rugs' flagship store in Richmond, Victoria. This is a full-time role managing the showroom in all aspects of store operations. The successful candidate will play a key role in ensuring exceptional customer service and driving sales performance. We are a luxury brand and International award winning design studio.

What you'll be doing

• Managing in the day-to-day running of the store
• Serving clients in person, online and over the phone.
• Monitoring and analysing store sales data to identify opportunities for improvement
• Implementing visual merchandising and displays to showcase products effectively
• Overseeing inventory management and stock control procedures
• Ensuring compliance with company policies, procedures and health & safety regulations
• Helping present the products with flipping the piles of rugs with support from colleagues.

What we're looking for

• Minimum 2 years' experience in a retail management or supervisory role
• Strong interpersonal and communication skills, with the ability to lead and motivate a team
• Excellent customer service orientation and problem-solving abilities
• Solid understanding of retail operations, including inventory management, visual merchandising and sales reporting
• Passion for the retail industry and a keen eye for trends and consumer behaviour
• Ability to work efficiently in a fast-paced, dynamic environment
• Proficient in Apple Mac Desktop
• Must have Drivers License
• Available to work one weekend rostered day. ie Sunday to Thursday or Tuesday to Saturday.

What we offer

At Jenny Jones Rugs', we value our employees and strive to create a supportive and rewarding work environment. As an Assistant Manager, you will have the opportunity to develop your retail leadership skills, participate in ongoing training, and be part of a talented and passionate team. We also offer competitive remuneration, generous staff discounts, and opportunities for career progression.

About us

Jenny Jones Rugs' is a leading retailer of high-quality, stylish rugs and home furnishings. With nearly 30 years of experience, we are known for our exceptional customer service, curated product selection, and commitment to sustainability. Our brand is synonymous with quality, innovation, and a passion for creating beautiful living spaces. We are a growing company and we are looking for talented individuals to join our team.

If you are an enthusiastic, customer-focused retail professional with a proven track record of success, we encourage you to apply for this exciting Assistant Manager role. Apply now to be a part of our dynamic and innovative team.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as an Assistant Manager?
• How many years of retail management experience do you have?
• Do you have experience in a sales role?
• Do you have visual merchandising experience?
• Have you worked in a role where you were responsible for stock control?
• Do you have customer service experience?