Tailored Support Coordinator

Play a key role in supporting tenants with complex needs, offering hands-on guidance and connecting them with the right services and resources.....

Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.

Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.

For over 160 years Anglicare has been serving people in need- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us!

About the Role:

At Anglicare, we believe everyone deserves a safe, stable, and supportive place to call home. For many years, we’ve been committed to providing affordable housing options for people doing it tough—those who are vulnerable, on limited incomes, or unable to access housing in the private market.

Our Social and Affordable Housing Program focuses on supporting individuals aged 55 and over who are experiencing or at risk of homelessness. With properties across Sydney and the Illawarra, we’re creating communities where people can feel secure, respected, and empowered to thrive.

We’re currently seeking a passionate and experienced professional to join our mission-driven team as a Tailored Support Coordinator. In this vital role, based at our Liverpool office, you’ll deliver person-centred, high-quality support to tenants—helping them achieve their personal goals and improve their wellbeing across social, health, and recovery domains.

You’ll also play a key role in supporting tenants with complex needs, offering hands-on guidance and connecting them with the right services and resources. As part of our mobile Tailored Support Coordination team, you’ll have the opportunity to make a difference across multiple housing communities in Sydney, Southwest Sydney, Illawarra, and Shoalhaven.

This is a permanent full-time opportunity to be part of something bigger—helping people not just find housing, but build a better life.

What You'll Do:

• Ensure that residents engage with the services identified in their Support Plan by facilitating resident access to support services through such activities as coordinating transportation to appointments, providing appointment reminders, attending important meetings with the Residents.
• Ensure positive outcomes for Residents by establishing and maintaining strong working relationships with service providers
• Ensure support is meeting needs of Residents by actively soliciting and documenting feedback regarding the suitability and quality of the programs and services that they receive.
• Ensure Support Plan continues to meet identified needs of residents by maintaining regular contact with service providers
• Assistance in the management of Tenants and Household members with complex needs
• Management and administration of financial and operating performance
• Developing strong relationships with family members, carers and social networks.

What You'll Bring:

• A qualification/degree/certificate/diploma in Social Work, Community Services (Case Management stream), Allied Health, Aged Care, Community Housing, or equivalent, and/or relevant job experience.
• A minimum of 12 months post-qualifying experience in the delivery of community based social services, including assessment and care coordination.
• A passion for helping people in crisis or experiencing difficult times in the spirit of compassion, tolerance, empathy and non-judgement.
• A current driver’s licence.

Why Join Us?

• Supportive Environment: Work in a flexible, supportive setting that allows you to do your best work.
• Career Growth: Enjoy opportunities for professional development and career progression.
• Exclusive Benefits: Access discounts at over 400 retail, accommodation, and entertainment venues.
• Wellbeing Focus: Benefit from regular supervision, mentoring, and a comprehensive induction program.
• Fitness Perks: Get discounts to over 800 gyms for you and your family with Fitness Passport.
• Tax Advantages: Take advantage of salary packaging options as a not-for-profit organization.
• Positive Culture: Thrive in a fun, supportive, and engaged team environment.
• Strong financial acumen and analytical skills.

If you require further information about this opportunity, please email our Talent Acquisition Partner at jobs@anglicare.org.au

Aboriginal and Torres Strait Islander candidates are encouraged to apply.

Anglicare - Jesus Christ honoured, lives enriched, and communities strengthened

Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance of child abuse

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; closing date is subject to change without notice

Applications close on: 21/07/2025