Case Worker

Why this role matters
The Salvation Army (Salvos) Doorways model of care provides holistic financial support to individuals and families seeking short term financial assistance and ongoing financial management support services. The Doorways Team provide person-centred trauma informed care, facilitate short-term financial assistance, and walk side-by-side with participants as they build the skills and knowledge to break the cycle of poverty.


About the role
At The Salvation Army, we see every person. Our Doorways Program is a national model of care that provides holistic, person-centred support - material, emotional, and spiritual. We're there for people in crisis, but we're also there for the journey that follows.

We are looking for a dedicated and compassionate Caseworker to join our team, working across our Hurstville and Rockdale sites, journeying alongside individuals and families to build resilience, connection, and hope.

This is a full time permanent position based at Hurstville. Salary is in accordance with SCHADS Level 4.

How you will make an impact

• Building strong, trust-based relationships with individuals and families in need
• Collaborating with local services and developing referral pathways that support long-term change
• Participating in professional development, supervision, and reflective practice
• Contributing to a culture of continuous improvement, feedback, and shared learning
• Supporting your teammates and working as part of a connected, purpose-driven community

What you will bring

• A Diploma in Community Services (or related field), or significant experience supporting people facing complex challenges.

• Experience in casework, community engagement, or financial hardship support.

• Strong knowledge of structural poverty, trauma-informed care, and culturally sensitive practice.

• Excellent communication skills - you listen deeply, speak with clarity, and write with purpose.

• Proficiency in another language is highly regarded.

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

For Permanent roles with a Social ABN

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Flexible (add remote / hybrid / onsite / WFH if applicable) working arrangements.
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

How to apply

If you're passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.