Honoured Friend Representative

About Us:

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

The Gift in Wills team is seeking a Honoured Friend Representative who is passionate about the mission of The Salvation Army to join their team.



This is a permanent, part time (7.6 hour per week) vacancy located in Brisbane / Gold Coast managing relationships with our donors which includes a mix of face to face, written and phone communication (admin tasks can be done from home or office).



Our Honoured Friend Representatives are key to our Wills & Bequest program, as they develop and maintain relationships with Honoured Friends of The Salvation Army, by expressing gratitude and appreciation to them for their past, present and continued support for the mission.



A 'typical week' in this role:

· Planning and implementing a contact schedule for all Honoured Friends in portfolio

· Visiting/contacting Honoured Friends in your portfolio, tailoring interactions to each individual and ensuring visits are meaningful, positive and memorable for them

· Updating all interactions with Honoured Friend in the CRM database

· Sending out 'mailings' to Honoured Friends in your portfolio at key points in the year (eg. Christmas card and Honoured Friend update newsletter)

· Attending a Wills Event or Honoured Friend thank you function and assisting your Relationship Manager with organising events with their Honoured Friends

· In all interactions with Honoured Friends, making the most of opportunities to connect them with Salvation Army programs



We are seeking someone who is a team player and has:

· Outstanding verbal and written communication skills

· Keen to interact with others and create relationships

· Strong organisational skills

· Excellent attention to detail

· Knowledge and passion about Salvation Army programs

· High integrity and can displays empathy, sensitivity and sincerity

· Ability to maintain confidentiality



For further information, please contact Major Kylie Kop, Honoured Friend Coordinator 0439 083 953 or via email kylie.kop@salvationarmy.org.au

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.