ICT Support Officer

ICT Support Officer
Permanent Full-time Position

Broughton Anglican College is a Pre-Kindergarten to Year 12 Christian School in the Macarthur region and provides exceptional educational opportunities to more than 1,400 students. Staff enjoy an innovative education and learning environment with supportive peers, students, parents and carers.

This position is a full-time permanent position commencing asap for the right candidate.

The main objective of the ICT Support Officer is to provide front line support to the Campbelltown Anglican Schools community, including students, teachers and staff and assist the ICT Manager with general day-to-day operations of ICT across all CAS sites and business units. 

Main Responsibilities

• Providing technical support for staff and students as required and ensuring regular updates of progress is provided to requestors, escalating tasks as appropriate.

• Troubleshooting and resolving database issues, ensuring minimal downtime and data loss.

• Managing all user data, access levels and associated processes and integration with other systems where appropriate.

• Performing backups and recoveries to ensure appropriate maintenance plans are in place.

• Maintaining CAS data and systems and appropriate access level controls to ensure the organisation’s data is protected and secured.

• Proactively reviewing system and database performance and reliability as required.

• Monitoring and reporting on database service availability.

TO APPLY

Go to our website to view the Position Profile and to apply.

We are committed to providing a supportive and rewarding work environment for our employees. This role offers competitive remuneration, opportunities for career development, and the chance to work in a semi-rural site equipped with modern facilities and quality IT infrastructure.