Operations Manager

Lead with purpose. Serve with joy. Make a difference every day.

This is more than a job – it's an opportunity to lead a dynamic, purpose-driven team, ensure operational excellence across a large and vibrant site, and model Christ-like leadership in every interaction.

Phillip Island Adventure Resort (a ministry of Christian Youth Camps Ltd) is seeking a passionate and experienced Operations Manager to join our leadership team and help shape life-changing experiences for thousands of guests each year.

About the Role

Reporting to the Site Manager, the Operations Manager plays a key role in overseeing daily operations across core departments, including Food & Hospitality, Program, Property, Housekeeping and Staff Administration.

You'll mentor and support department heads, uphold safety and compliance standards, respond to day-to-day operational challenges, and help foster a workplace culture grounded in community, joy, and spiritual growth.

Key Responsibilities

• Provide day-to-day leadership and coordination across resort departments
• Mentor and support a team of department heads
• Promote a positive and accountable workplace culture
• Manage operational risks, safety, and compliance requirements
• Respond to guest needs and operational issues with care and professionalism
• Contribute to strategic planning, budgeting, and continuous improvement
• Provide pastoral support and spiritual leadership

About You

You’re a confident and collaborative leader with:

• Proven experience in operations, hospitality, or team management
• A heart for ministry and a personal, active Christian faith
• The ability to remain calm, flexible and solutions-focused under pressure
• Strong interpersonal and communication skills
• A servant-hearted leadership style that builds up and equips others
• A desire to see lives changed through Christian camping and retreat experiences

Why Join Us?

• Be part of a values-driven Christian organisation
• Serve in a stunning location on Phillip Island
• Help shape experiences that transform lives
• Grow personally, professionally, and spiritually
• Work alongside a supportive and passionate team

Apply Now

Submit your application, including your CV and a cover letter outlining your faith journey and suitability for the role.

For more information or to request a copy of the Position Description, please call Ella Caulfield or Georgina Welsh on 03 5952 2417.

Applications close: Monday 7th July 2025.

Christian Youth Camps Ltd (CYC) is committed to promoting and protecting the best interests of children and has a zero-tolerance to child abuse.